No. Once items are donated, they become the property of our organisation. This allows us to sort, manage and sell items to maximise fundraising outcomes for our chosen community projects.

All donations are carefully sorted and assessed. Items are then:

• Prepared for resale through our Thrifter Au racks, or

• Donated to local charities or op shops, or

• Sent to textile recycling programs, or

• Responsibly disposed of if they are not suitable for reuse.

We make decisions based on what will create the most positive impact and reduce waste.

Not necessarily. While we aim to sell as many suitable items as possible, only items that meet our resale standards will be listed for sale. Items that are not suitable will be redirected to donation or recycling pathways.

Items will generally be offered for sale over up to three selling cycles. If an item does not sell within this time, we may choose to:

• Donate it to an op shop or charity, or

• Pass it on to community organisations, or

• Send it for textile recycling.

No. We are unable to track or provide updates on individual donated items or their sale prices due to the volume of donations we receive.

All proceeds go directly toward our current fundraising goals after selling expenses.

No. We cannot guarantee that any donated item will be sold. We focus on selecting and pricing items to maximise fundraising potential, but sales depend on demand.

Yes. We reserve the right to decline items that do not meet our donation guidelines or that we are unable to process, store, or sell effectively.

All profits, after necessary selling expenses such as rack hire and processing costs, are donated to our selected local charity or community project.

We focus on transparent, goal-based fundraising so donors can see exactly what their contributions are helping to achieve.